Ralph Lauren Home - No Status

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Not resolved

Hello ,

My issue is not yet resolved.

I tried contacting the Ralph Lauren Customer care number given by you below. But they said they are only taking ralphlaren.com orders.

I placed an order in www.vipplazafans.com. I had ordered n nearly 11 items which cost around $145. The order number is #740070803. PFA the screenshot ofbthe order placed.

I made this order on July 25 2018. But I didnt receive any status updates yet.

There is no customer care number available over the site. The option which ever is there on the site doesnt hav any impact.

I kindly requestbyou to help me out on this. I eother need my money or the product. Please help me out guys.

Thanks,

Venmathi

Product or Service Mentioned: Ralph Lauren Home Customer Care.

Company wrote 0 public responses to the review from Aug 20.

Ralph Lauren Home - NO SERVICE WITHOUT BEING DESIGNER

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Not resolved
1.0
Details
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Website

I bought the Madeline Floral lamp for nearly $2000.00. Beautiful lamp but the shade, harp, and finial got lost in a move. I called RLH purchase a replacement shade, harp, and finial but got the run around. Then I was told told to call designer number but they refused to help unless I was a designer. This lamp is huge and to find a replacement shade that looks as good is impossible because I have tried. I didn’t need a designer to buy the lamp so why do I need a designer to buy the replacement shade, harp, and finial. I spend a lot of money on home decor but I will not waste buying something from here again due to the lack of costumer service and stupid rules.

Mad customer

Cindy Riley

Cindylouriley@gmail.com

Product or Service Mentioned: Ralph Lauren Home Customer Care.

Reason of review: Poor customer service.

Monetary Loss: $1650.

Preferred solution: I want the shade, finial, and harp.

  • Ralph Lauren Home S Service Stinks
Company wrote 0 private or public responses to the review from Jul 01.

Ralph Lauren Home - Simple Review #1487691684

0 comments
Not resolved
1.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website

Discontinuance of your paint! Right in the middle of remodel.

Now I have to repaint everything which ends up costing me double if not tripple the amount.

I will never buy another product from your company again. Customer service was absolutely useless.

Product or Service Mentioned: Ralph Lauren Home Paint.

Company wrote 0 public responses to the review from Feb 21, 2017.

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